Privacy Policy
Effective Date: July 24, 2026
True Tone Painting respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how you can contact us with questions about your information.
Information We Collect
When you submit a contact form or request an estimate through our website, we may collect information such as:

Your name


Email address


Phone number


City, ZIP code, or service address


Information about your painting or drywall project


Photos or files you choose to upload


Your preferred method of contact


Any other information you voluntarily provide

Our website may also automatically collect limited technical information, such as your device type, browser type, IP address, and how you interact with the website.
How We Use Your Information
We may use the information you provide to:

Respond to your questions or estimate requests


Contact you about your painting or drywall project


Schedule estimates or services


Provide customer service


Maintain business records


Improve our website and services


Protect against spam, fraud, or misuse of the website

We will not sell your personal information.
Submitting a contact form does not automatically enroll you in promotional emails or text messages.
Text Messages and Phone Calls
When you provide your phone number, you authorize True Tone Painting to contact you regarding your inquiry, estimate, appointment, or project.
Message and data rates may apply to text messages. You may ask us to stop sending text messages at any time.
Website Hosting and Service Providers
Our website is created and hosted through Wix. Information submitted through the website may be processed or stored through Wix and its service providers.
We may also use trusted service providers to help us operate our website, communicate with customers, schedule projects, or provide our services. These providers may only access information as reasonably necessary to perform services on our behalf.
Cookies and Analytics
Our website may use cookies and similar technologies provided by Wix or other website tools. These technologies may help the website function properly, remember visitor preferences, measure website traffic, and understand how visitors use the website.
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
How We Share Information
We may share information:

With service providers that help us operate our website or business


When necessary to provide a requested estimate or service


When required by law, court order, or legal process


When necessary to protect our business, customers, property, or legal rights


In connection with a sale, transfer, or restructuring of the business

We do not sell your personal information to third parties.
Data Retention
We keep personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, meet legal obligations, and resolve disputes.
Data Security
We take reasonable steps to protect the personal information we receive. However, no website, email system, or method of electronic storage can be guaranteed to be completely secure.
Please do not submit highly sensitive information through our website contact form.
Your Choices
You may contact us to:

Ask what personal information we have about you


Correct inaccurate information


Request deletion of your information, when applicable


Ask us to stop contacting you


Ask questions about how your information is used

We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.
Contact Us
For questions or requests regarding this Privacy Policy, contact:
True Tone Painting
Email: truetonepaintingllc1@gmail.com
Phone: (614) 373-3965
Service Area: Pataskala Ohio